These policies and procedures are put in place for the safety and health of all our members and staff. While this might be our new “normal” for some time, we ask for everyone’s cooperation as our staff adapts to these new procedures. We ask that everyone remember to be patient and kind while in the gym.  We will come back stronger together!

Gym Capacity

  • Members must sign up for a time to enter the gym. CLICK HERE FOR INSTRUCTIONS

  • Time slots will be 90 minutes long and you may only sign up for one time slot per day.

  • Please note, by signing up online, you agree to our new set of Policies and Procedures.

  • Capacity will be set by the state ordinance, per Governor’s orders.

  • A waitlist will be available for full time slots.

Check-In Process

  • Members presenting any symptoms of COVID-19 not be permitted in the club.

  • Minors must come with a parent or guardian signed Waiver. This can be found on our website. Entry will not be granted until the waiver is signed. CLICK HERE FOR WAIVER

  • Members will not be granted entry until their designated time slot begins.

  • The line to enter will be marked. Please stand in line if you arrive early.

  • Only drawstring bags and anything smaller in size will be permitted inside the club. Anything larger than that must be left in your vehicle.

  • Upon entry members will have their temperature taken at the first mark on the floor. A member with a temperature reading above 100.0 will be denied entry to the club.

  • Members will then proceed to the touch-less scanner to scan their key tag. If your key tag is not present, you must show your ID (NO exceptions).

  • Please follow all marked signage for entering, using, and exiting the club.

  • We will not hold keys or personal items behind the front desk. Employees will not be permitted to handle any personal items.

  • Your time slot ends at the designated time, regardless of when you arrive. Your 90 minute gym time does not begin upon arrival.


Point of Sale & Drinks

  • We will only be accepting credit/debit card (this includes your card on file) payments until further notice.

  • Drinks and snacks will be available for purchase from behind the desk, ONLY.



Cleaning and Sanitation

  • At the end of each 90 minute time slot the gym will shut down for 30 minutes so the gym can be cleaned.

  • Quest will shut down from 1:30-3:30pm during the week and 12:30-2:30pm on Saturday and Sunday for a deep clean of the club. Deep cleanings will also take place after we close each day.

  • The staff will be adhering to CDC guidelines as well. We will be wearing masks for everyone’s safety.



We ask members to do the following while in the gym:

  • Required to sanitize hands after checking in the club.

  • All members are required to clean equipment before and after use. 

  • Members are encouraged to wash hands frequently and avoid touching their face.

  • Masks are recommended but not required.

  • Please adhere to social distancing recommendations while inside the club.

  • Please avoid sharing equipment with friends and other members and utilizing more than one piece of equipment at a time to avoid unintentional contact with others.

  • When training with a partner or spotting another person both parties must be masked at all times.

  • Please EXIT the club through the front doors. The back and side doors should never be used by members for the safety of the club. With capacity restrictions, following this rule will be more important now than ever.



Amenity Guidelines

  • Locker Rooms - The changing rooms, lockers, showers, and steam rooms will be closed until further notice. Please avoid bringing bags and personal belongings into the club as much as possible.

  • Classes- classes will be temporarily suspended. This is subject to change. Performance Live will still be available, but we will move the platform to Zoom. Please contact us for the zoom password. Only active members will have access to the classes while we are open. Frozen members will not be able to obtain the password.

  • Towels- Towel service at this time is suspended.

  • Guest Privileges- VIP guest privileges are suspended at this time. No member will be allowed to enter with a guest.

  • Shake Bar- The shake bar is closed temporarily.

  • Personal Training - We will be setting up a personal training section in the club.

  • Water Fountains- All water fountains will be closed.




  • Equipment will be spaced out 6 feet apart.

  • The equipment not able to be spaced apart, such as the cardio section, will be blocked off.

  • Mats, foam rollers or bands will not be available at this time. Please bring your own if you choose. We will have equipment for sale at the front desk.

These guidelines are subject to change at any time. All guidelines will be evaluated weekly and will continue to follow the recommendations of the State legislature as well as County Public Health Guidelines. Please be sure to stay updated with us via our website, all social media platforms, and in the club for continued updates during our reopen and beyond.

© 2020 Quest Health Club, LLC









75 Route 17 South 

Hasbrouck Heights, NJ 07604

Tel: 201-462-0010

Fax: 201-462-0012


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© 2020 Quest Health Club, LLC