By submitting this form, you are REQUESTING to cancel. This does not automatically cancel your account. A manger will email you when the request is reviewed and approved/denied. Please allow 3-5 business days for an confirmation email.
As a courtesy, our 30 day cancellation notice has been waived for any eligible cancels up to September 28th.
You must request to cancel before September 28th, in order to not be billed on October 1st.
Members must fulfill their contract before cancelling their account. If you are still in a commit, please freeze your account if you are not ready to return.
All cancel request are to be approved by the manager. If you have moved more than 25 miles away, you must submit proof of move if you are in a contract. If you are cancelling due to medical reasons, we must receive a doctors note if you are in a contract.
Please be advise, if you cancel you are not locked into your current monthly rate.